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100% Custom

Made to Order Candles

since 1998




SHIPPING & RETURNS - our quick reference guide

Get it on time! We currently only ship to Canada and the USA. Our standard shipping fee is calculated based on destination and combined shipping weight of candles and packaging materials. We make no profit from shipping fees and cover the differences. Prices may seem high at times however please keep in mind that candles are quite heavy especially the larger orders.

Order Processing: 2-3 business days to hand pour your custom candle order.

Shipping Schedule: 4-5 business days with standard ground mail delivery.

Rush Requests: Please contact us if above time-frame is not convenient.

Returns or Refunds

If you are not happy with your candles once they arrive, you have the option to send them back, at your expense and less a mandatory 15% re-stocking fee. Unfortunately, no refunds or returns are accepted if the customer fails to request a specific delivery date outside of our delivery standards. 15 days following the delivery of an order - no returns or refunds are accepted. Thank you for your understanding of our policy.

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